Call Testing
Settings
Script
Per-Call Configuration
Customer Name
Opening Message Template
Opening Delay (ms)
Dead Air Threshold (s)
Max Retries
Re-engagement Messages (Opening)
+ Add Message
Re-engagement Messages (Mid-Call)
Silence Threshold (s)
+ Add Message
Main Prompt Override
Call Control
Disconnected
Microphone
Speaker
Start Call
Mute
End Call
Non-interruptible period (seconds)
Agent won't be interrupted during this time, but STT still listens for voicemail
Live Transcript
Transcript will appear here when call starts...
Post-Call Analysis
Disposition
-
Summary
-
Qualified
-
LLM Settings
Main Conversation LLM
Provider
Brain
Temperature
0.7
Max Tokens
Post-Call Analysis LLM
Provider
Brain
Temperature
0.3
Max Tokens
Voice Settings (TTS)
Provider
Voice Engine
Voice ID
Voice Settings
Stability (Lower = more expressive)
0.50
Similarity Boost
0.75
Style Exaggeration
0.00
Speed
1.00
Use Speaker Boost (enhance clarity)
STT Settings
Provider
Speech Engine
Language
Dead Air Detection
Enable Dead Air Detection
Silence Threshold (seconds)
Max Retries
Voicemail Detection
Enable Voicemail Detection
Keywords (one per line)
Opening Settings
Message Template
Fallback Name
Delay (ms)
Re-engagement Messages
Opening Re-engagement
Enabled
+ Add Message
Mid-Call Re-engagement
Enabled
Silence Threshold (seconds)
+ Add Message
Call Settings
Timeout (seconds)
Transfer Destination
Asterisk Server
Save Settings
Reload Config
Agent Identity
Agent Name
Company
Introduction Lines
Supports {agent_name} and {company} placeholders
+ Add Introduction Line
Transition & Pre-Transfer
Transition Message
Pre-Transfer Message
Closing Messages
Wrong Party
Not Interested
Do Not Call
Qualification Questions
+ Add Question
Objection Handling
+ Add Objection
Save Script
Reload Script